Privacy Policy

Last updated: June 20, 2025

This Privacy Policy explains how Corel Lifecare Private Limited (“Corel Lifecare”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our website corellifecare.com and related services, and outlines your rights in relation to your personal data under applicable law. By accessing or using our website or services (collectively, the “Service”), you agree to the practices described in this Privacy Policy.

Interpretation and definitions

For consistency, certain terms in this Privacy Policy have specific meanings, whether used in singular or plural form.

“Account” means a unique account created for you to access our Service or specific features of our Service.
“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with a party, where “control” means ownership of at least 50% of the shares, equity, or voting securities for the election of directors or similar authority.
“Company”, “we”, “us”, or “our” refers to Corel Lifecare Private Limited, having its corporate office at RTC 75, TTC Industrial Area, MIDC Rabale, Navi Mumbai – 400701, Maharashtra, India.
“Cookies” are small text files placed on your computer, mobile device, or other device by a website, which store certain information about your browsing activity.
“Country” refers to the Republic of India, and in particular operations based in Maharashtra, India.
“Device” means any device that can access the Service, such as a computer, smartphone, or tablet.
“Personal Data” means any information that relates to an identified or identifiable individual.
“Service” refers to the website and related online services provided through corellifecare.com.
“Service Provider” means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals engaged to facilitate the Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how the Service is used.
“Usage Data” refers to data collected automatically when you interact with the Service, such as technical and analytical information.
“Website” refers to Corel Lifecare’s website, accessible at https://corellifecare.com/.
“You” means the individual using or accessing the Service, or the company or other legal entity on whose behalf such individual is using or accessing the Service, as applicable.

Personal data we collect

We collect different categories of personal data depending on how you interact with the Service.

Information you provide to us

When you use our Service, contact us, create an Account (where applicable), submit forms, or make enquiries, we may collect:

Name (first and last)
Email address
Phone number
Postal address (including state, district, PIN/postal code, city)
Company name and role, where provided through our contact or partner forms

You may choose not to provide certain information, but this may limit your ability to use specific features of the Service or to receive responses to your queries.

Usage data

Usage Data is collected automatically when you interact with the Service. This may include:

IP address
Browser type and version
Device type and unique device identifiers
Operating system and interface
The pages you visit, time and date of visit, time spent on pages, and navigation paths
Referring URLs and other diagnostic or technical data

When you access the Service via a mobile device, we may collect similar information adapted to your device, including device identifiers, mobile OS, and mobile browser type.

Tracking technologies and cookies

We use Cookies and similar tracking technologies (such as pixels, tags, and scripts) to operate, analyze, and improve the Service. These may include:

Cookies or browser cookies: Small text files stored on your Device. You can instruct your browser to refuse cookies or to alert you when cookies are being sent; however, some features of the Service may not function properly if you disable certain cookies.
Web beacons (clear GIFs, pixel tags, single-pixel GIFs): Small electronic files used in our website or emails to, for example, count visitors, understand usage, or verify system and server integrity.

We use both “Session Cookies” (which are deleted when you close your browser) and “Persistent Cookies” (which remain until they expire or you delete them) for purposes such as:

Necessary / essential cookies (Session): To enable core functionality, authenticate users, and prevent fraudulent use of accounts. Without these, some services you request cannot be provided.
Cookies policy / notice acceptance cookies (Persistent): To remember whether you have accepted or dismissed our cookies notice.
Functionality cookies (Persistent): To remember your preferences (e.g., language, login details) and provide a more tailored experience.

For more information on the cookies used and your choices, please refer to our Cookies Policy or the cookies section of this Privacy Policy, if provided separately on the Website.

How we use your personal data

We use your Personal Data for the following purposes, as permitted under applicable law:

To provide and maintain the Service, including operating the Website, processing enquiries, and monitoring usage.
To manage your Account, where applicable, and provide you with access to functionalities available to registered users.
To perform and manage contracts, including processing orders, fulfilling purchases, and administering any other agreements entered into via the Service.
To communicate with you, including by email, phone, SMS, messaging apps, or other electronic methods, regarding updates, operational notices, security alerts, and administrative information.
To provide you with news, product updates, special offers, and information about goods or services similar to those you have purchased or enquired about, unless you opt out of such communications.
To manage and respond to your requests, support queries, feedback, or complaints.
For business and transactional purposes, including evaluating or effecting a merger, acquisition, restructuring, sale of assets, or other corporate transactions where user data may be part of the transferred assets.
For analytics and improvement, including data analysis, usage trend identification, marketing campaign evaluation, and enhancement of our Service, products, and user experience.

How we share your information

We may share your personal information in limited circumstances, consistent with this Policy and applicable law.

With Service Providers: To monitor and analyze Service usage, process communications, host infrastructure, and support operations.
For business transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company, subject to appropriate safeguards.
With Affiliates: Within our corporate group, provided that such affiliates are bound to respect this Privacy Policy or equivalent data protection commitments.
With business partners: To offer you relevant products, services, promotions, or joint offerings.
With other users: When you choose to share information in public or interactive areas of the Service (if any), such information may be visible to others and can be publicly distributed.
With your consent: For any other purpose disclosed to you at the time of collection, where you have provided consent.
To authorities: When required by law, regulation, legal process, or enforceable governmental request, or when necessary to protect our rights, safety, or property, or those of our users or the public.

Data retention

We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.

Personal Data: Retained for the duration of your relationship with us and for a period thereafter as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Usage Data: Typically retained for a shorter duration, except where needed to enhance security, improve Service functionality, or comply with longer legal retention requirements.

International data transfers

Your information may be processed at our offices and by Service Providers located in jurisdictions outside your state or country, where data protection laws may differ. In such cases:

Your use of the Service and submission of Personal Data constitute your agreement to such transfers.
We take reasonable steps to ensure that any such transfer is subject to appropriate safeguards and that your data is treated securely and in accordance with this Privacy Policy.

Your rights and choices

Depending on applicable law, you may have certain rights regarding your Personal Data. These may include the right to:

Access, review, and obtain a copy of your Personal Data.
Request correction or update of inaccurate or incomplete data.
Request deletion of your Personal Data, subject to legal or contractual retention obligations.
Object to or restrict certain processing activities, including direct marketing, where permitted by law.
Withdraw consent where processing is based on your consent, without affecting the lawfulness of processing prior to withdrawal.

If you have an Account, you may be able to update certain information directly in your account settings. Otherwise, or to exercise any rights not available via self-service, you can contact us using the details in the “Contact us” section below. We may need to verify your identity before responding to such requests.

Please note that we may retain certain information if required or permitted by law, or where we have a legitimate and lawful basis to do so.

Deletion of your personal data

You can request deletion of Personal Data that we hold about you, subject to applicable legal requirements.

Where self-service options exist (such as account deletion or profile editing), you may use them to remove or modify your information.
You may also contact us to request deletion, access, or correction of any Personal Data you have provided.

In some circumstances, we may be unable to fully comply with a deletion request, for example where we need to:

Comply with legal obligations or regulatory requirements.
Establish, exercise, or defend legal claims.
Maintain records for fraud prevention, security, or other legitimate purposes, in line with applicable law.

Disclosure for legal reasons

We may disclose Personal Data in good faith where we reasonably believe such disclosure is necessary to:

Comply with a legal obligation or enforceable governmental request.
Protect or defend the rights, property, or safety of the Company, our users, or the public.
Prevent or investigate possible wrongdoing related to the Service.
Protect against legal liability.

Security of your personal data

We use commercially reasonable technical and organizational measures to protect your Personal Data from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

The Service is not directed to individuals under the age of 13, and we do not knowingly collect Personal Data from children under 13.

If you are a parent or guardian and believe that your child has provided Personal Data to us, please contact us so that appropriate steps can be taken.
If we become aware that Personal Data has been collected from a child under 13 without verifiable parental consent (where required), we will take reasonable steps to delete such data.

If applicable law in your jurisdiction requires parental consent for processing Personal Data of minors older than 13, we will comply with those requirements.

Links to other websites

Our Service may contain links to third-party websites or services that are not operated or controlled by us.

If you click on a third‑party link, you will be redirected to that third party’s site.
We are not responsible for the content, privacy policies, or practices of such third parties and encourage you to review their privacy policies before providing any information.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Service features.

Any updated Policy will be posted on this page with a revised “Last updated” date.
Where required by law, we will notify you of significant changes (for example by email or by a prominent notice on the Website) before the changes become effective.

Your continued use of the Service after any changes become effective will be deemed acceptance of the updated Privacy Policy.

Contact us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: [email protected]

You may also reach out to us via the contact form available on our Contact page on the Website.